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1/060718- IT Technical Officer, (Province)_Very Urgent

ID 25405
Posted 2018-07-06
Closing date 2018-08-04
Term Full time
Category IT
Location Kampong Cham
Salary USD -- USD
Experience 1 Year
Number of hire 1
Sex Male
Job level Entry Level
Job detail
Description • Install Internet and other Communications Connections for Customers.
• Resolve Technical Issues for Customers provided services.
• Install internet connection and other communication connections for
customer following to procedures;
• Resolve technical issues for customers on the phone and by visiting the
customer’s site;
• Keep records of service to customers;
• Keep track of company stock/equipment and property;
• Escalate and report issues and concerns to supervisor and manager as
required;
• Perform professional communication with customers by face to face, on the
phone and email;
• Provide details of potential customers or upgraded sales leads to the Sales
Team;
• Follow up processes, policies, and procedures;
• Any other related tasks as assigned from time to time by Manager.
Requirement • Bachelor Degree in IT/Computer Science or other related fields
• At least one year-experience with Modems, Wi-Fi, TCP/IP, Routers,
Switches, VPN, Firewall, WiMAX, XDSL, Fibre Optic and other internet
related technologies
• Experience with common computer operating systems and Internet related
Applications eg; Microsoft Windows, Internet Explorer, Emails
• Flexible to work on rotating schedule and travelling to work at the fields
• Be good at speaking and writing in English (Average); Chinese (Good).
• Be good at communication, initiative, patient, and problem solving
• Residential candidates are prioritized.

*Location to work:

- Snoul District, Kratié City, Kratié Province, 1 Post.
- Crey Thom, TaKeo Province, 1 Post.
- Bavet City, Srey Reang Province, 1 Post.

*Condition:
+ English average.
+ Chinese Good.
(Salary Negotiation and Chinese Speaking the first Priority are encourage to apply)
Contact
Company ACE Cambodia (HRAC) Exclusive.
Name Career Department Hall
Website
Address #34,St 558,BeourngKorKI,ToulKork,PhnomPenh,Cambodia
Phone ACE Cambodia Hall office
Email careers.acecambodia@gmail.com
Title Closing date