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Customer Service Consultant

ID 25402
Posted 2018-07-17
Closing date 2018-07-25
Term Full time
Category Banking/Insurance
Location Siem Reap
Salary USD -- USD
Number of hire
Sex Male/Female
Job level
Job detail
Description As a Customer Service Consultant, you are required to meet customers’ financial transaction needs and contribute to branch performance to outperform business objectives by adopting positive relationship-based service and sales approach that demonstrates genuine concern for identifying the complete financial needs of customers.

Main Responsibilities
- Provide a responsible & accurate telling service by maintaining & applying an up to date knowledge of transaction banking policies, practices, procedures and law
- Spot opportunities for cross selling products and services by being aware of customer needs
- Work towards sale referral targets
- Provide friendly responsive customer service by using excellent customer services skills
- Ensure accurate & efficient completion of all transactions
- Provide accurate advice & assistance to any customer enquiries
or refer them promptly to Account Manager for handling
Requirement To be successful in this role, you will ideally bring the following
- Ability to accurately & efficiently process cash transaction
- Sound computer literacy
- Attention to detail & finishing skills
- Good planning, problem solving & organising skills
- Understanding of compliance
- Relationship management skills
- Strong customer focus

Interested candidates are required to send the most recent CV to and stated the role you wish to apply in the subject field of
an email. Only shortlisted candidates will be notified.
For more information, please contact us:
Tel: 023 999 000 (Recruitment Team - Extension number: 1111)
Deadline of application: 30 th July, 2018
Company ANZ Royal Bank
Name HR Department
Address No. 20, Kramuon Sar (St. 114), corner of Street 67, Phnom Penh, Cambodia.
Phone 023 999 000
Title Closing date
Manager, Information Security and Technology Risk 2018-08-20
Manager, Retail Governance & Training 2018-08-20