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Customer Service Consultant

ID 25402
Posted 2018-07-17
Closing date 2018-07-25
Term Full time
Category Banking/Insurance
Location Siem Reap
Salary USD -- USD
Experience
Number of hire
Sex Male/Female
Job level
Job detail
Description As a Customer Service Consultant, you are required to meet customers’ financial transaction needs and contribute to branch performance to outperform business objectives by adopting positive relationship-based service and sales approach that demonstrates genuine concern for identifying the complete financial needs of customers.

Main Responsibilities
- Provide a responsible & accurate telling service by maintaining & applying an up to date knowledge of transaction banking policies, practices, procedures and law
- Spot opportunities for cross selling products and services by being aware of customer needs
- Work towards sale referral targets
- Provide friendly responsive customer service by using excellent customer services skills
- Ensure accurate & efficient completion of all transactions
- Provide accurate advice & assistance to any customer enquiries
or refer them promptly to Account Manager for handling
Requirement To be successful in this role, you will ideally bring the following
- Ability to accurately & efficiently process cash transaction
- Sound computer literacy
- Attention to detail & finishing skills
- Good planning, problem solving & organising skills
- Understanding of compliance
- Relationship management skills
- Strong customer focus

FHOW TO APPLY
Interested candidates are required to send the most recent CV to
anzrjobs@anz.com and stated the role you wish to apply in the subject field of
an email. Only shortlisted candidates will be notified.
For more information, please contact us:
Tel: 023 999 000 (Recruitment Team - Extension number: 1111)
Deadline of application: 30 th July, 2018
Contact
Company ANZ Royal Bank
Name HR Department
Website
Address No. 20, Kramuon Sar (St. 114), corner of Street 67, Phnom Penh, Cambodia.
Phone 023 999 000
Email anzrjobs@anz.com
Title Closing date
Manager, Information Security and Technology Risk 2018-08-20
Manager, Retail Governance & Training 2018-08-20