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Front Office Executive

ID 23933
Posted 2018-06-08
Closing date 2018-12-31
Term Full time
Category Hospitality/Hotel
Location Kampot
Salary USD -- USD
Experience 2 Year
Number of hire
Sex Male/Female
Job level Entry Level
Job detail
Description Job Purpose
- Working under the supervision of the Assist to GM the front office executive carries out technical work pertaining to operation hotel.

Principal Accountabilities

- Welcome customer with standard greeting.
- Keep records of room availability and guests’ accounts, operates the front office computer system and makes photocopies if needed.
- Makes and confirms reservations.
- Provides and ensures high-quality guest relations.
- Receives and resolves guest complaints in a manner consistent with company policy.
- Make manager on duty aware of any guest complaints.
- Check the daily hotel rooms status verify with the system.
- Daily send out the report to management check and verify of the hotel rooms in house report by city ledger & by cash monthly.
- Conferring and coordinating with other departments.
- Keep inform to the assistant to the general manager for any new update requirement from the customers.
- Cooperate with the VIP service marketing for guest extend.
- Join with the company staff’s activities that inform by management.
- Attending meetings and trainings as per requirement.
Requirement - High school or bachelor degree in tourism or other related field.
- At least 2 years’ experience in front office executive or similar related field.
- Knowledge of computer applicant office.
- Hardworking, honest and conscientious.
- Self-motivate, service oriented.
- Good command of spoken and written English.

Salary
Your effort will be rewarded with a high competitive salary, our commitment to your professional development and diverse career opportunities within our ambitious, fast growing organization.

Location
Prek Chak, Thkov Village, Kampong Trach District, Kampot Province, Kingdom of Cambodia.
Tel: +855 (0) 70/66 286 200 Email: grp.hr@hatienvegas.com
Contact
Company Ha Tien Vegas Entertainment Resort
Name HR Department
Website
Address Prek Chak, Thkov Village, Kampong Trach District, Kampot Province, Kingdom of Cambodia.
Phone 070/66 286 200
Email grp.hr@hatienvegas.com
Title Closing date
Front Office Executive 2018-12-31