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Support Engineer Team Leader / Solutions Support Team Leader

ID 23868
Posted 2018-06-06
Closing date 2018-12-31
Term Full time
Category IT
Location Phnom Penh
Salary USD -- USD
Experience 1 Year
Number of hire 4
Sex Male
Job level Senior
Job detail
Description * Support Engineer Team Leader
- Lead and manage support engineer staff
- Instruct and advice staff related process of technical trouble shoot.
- Clarify and escalate all critical case to team and management
- Well understanding and follow the strategy plan from management
- Apply sop strategy, proactive, reactive procedure in daily operation.
- Clarify overtime, weekly and monthly report of each staff.
- High respond to customer & Management strategy.


* Solutions Support Team Leader
- Lead and manage solutions team to complete task or project effectively
- Instruct and advice staff relate process of solution
- Follow up and update project status assigned by management.
- Manage staff report
- Analyze scope of work of solution project, cost effective
- Assign task and evaluate staff performance
Requirement - Bachelor degree of information technology or related field is required.
- High knowledge and experience with technical solution skill.
- High respond, good knowledge of leadership and management
- Full understanding about ISP's environment and process.
- Technical knowledge and skills in setting up network and connectivity infrastructures and e-mail
- Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch are advantage
- Certify CCNA is a plus
- Good English communication skills is a plus
- Loyalty, honesty, patient work, positive aptitude
- Can work well under pressure

* Compensation & Benefits
- Phone card allowance
- Gasoline allowance
- Medical allowance
- Accident Insurance
- Bonus
- Friendly working environment
- More.......


Interested candidates should send their CV with Cover Letter and a recent photo to:
Cogetel Ltd.

HR & Administration Department with
Address:# 60, Monivong Blvd, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh

E-mail: jobs@cogetel.com.kh,
Tel: 081 787815 (Working Hour)

Only short-listed candidates will be notified for interview.

Received applications will not be returned.
Contact
Company Cogetel Ltd. (ONLINE)
Name HR & Admin Department
Website
Address #60, Monivong BLvd, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh
Phone 016 30 78 78/ 081 78 78 15/ 016 67 22 67
Email jobs@cogetel.com.kh
Title Closing date
Support Engineer Team Leader / Solutions Support Team Leader 2018-12-31