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Restaurant Manager / Assistant Restaurant Manager

ID 22198
Posted 2018-04-20
Closing date 2018-05-19
Term Full time
Category Hospitality/Hotel
Location Siem Reap
Salary USD -- USD
Experience 1 Year
Number of hire
Sex Male/Female
Job level Middle
Job detail
Description Manages daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.
Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility.

DUTIES AND RESPONSIBILITIES:
-Oversee the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.
-Creates a positive team atmosphere among Team Members.
-Maintains records of staff periodic manner and operating costs.
-Provides feedback and coaching to the Team regularly.
-Understands building capability through Cross training
-Treats all Team Members fairly, with respect.
-Sets high standards for appropriate team behavior on shift.
-Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.
-Handle guest complaints in restaurants.
-Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
-Check quality of deliveries of fresh food and baked goods.
-Meet with finance team to order supplies such as tableware, cooking utensils, and cleaning items.
-Arrange for maintenance and repair of equipment and other services.
-Total receipts and balance against sales, deposit receipts, and lock facility at end of day.
-Ensures new products are executed properly following roll-out.
-Is capable of handling irate customers with a friendly/calm attitude.
-Ensures product quality and great service.
-Shows enthusiasm about guest within the restaurant.
-Is flexible in dealing with changes/problems (e.g., being short staffed).
-Has effectively forecasted restaurant needs.
-Shifts priorities and goals as work demands change.
-Priorities tasks effectively to ensure most important tasks are completed on time.
-Delegates and follows-up effectively.
-Taking Ownership of issues or tasks and also give detail update of the F&B manager and the General Manager.
-Seeks, listens and responds to Guest feedback.
-Coaches team on how to exceed Guest expectations.
-Does not blame others; takes accountability for problems.
-Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same.
-Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
-Proficiency in Point of Sale (POS) software, inventory software, Restaurant guest satisfactory tracking software etc.
-Assist in planning regular and special event Menu.
Requirement -Fluent in Khmer and English
-Degree, High schooling or one year Diploma in hotel Management or equivalent.
-Has effectively managed Team Members for 2 years
-Able to use basic computer skills (MS Office, Internet and Email)
-Good management and leadership
-Good communication and interpersonal skills
-Honest, hard-working and self-motivated
-Able to work as a team

Contact Information:
-Contact person: Kirivuth Sem
-Phone: 017 581 718
-Email: gm@udayaresidence.com
-Website: udayaresidence.com
-Address: #125, Sala Kamroeuk Village, Sala Kamroeuk Commune
Contact
Company UDAYA RESIDANCE
Name Kirivuth Sem
Website
Address #125, Sala Kamroeuk Village, Sala Kamroeuk Commune, Siem Reap city
Phone 017 581 718
Email gm@udayaresidence.com
Title Closing date