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Room Division Manager

ID 17599
Posted 2017-12-13
Closing date 2018-01-11
Term Full time
Category Hospitality/Hotel
Location Siem Reap
Salary USD -- USD
Number of hire
Sex Any
Job level Middle
Job detail
Description ** Roles and Responsibilities:
- Supervise work at all levels (front desk, house keeping, team) and set clear objectives
- Plan activities and allocate responsibilities to achieve the most efficient operating model
- Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
- Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
- Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
- Deal with maintenance issues, shortages in staff or equipment, renovations etc.
- Collaborate with external parties such as travel agencies, event/conference planners etc.
- Inspect facilities regularly and enforce strict compliance with health and safety standards
Requirement ** Requirements:
- Proven experience as Hotel Manager or relevant role
- Fluency in English; knowledge of other languages is a plus
- Understanding of all hotel management best practices and relevant laws and guidelines
- Working knowledge of MS Office; Outlook, knowledge of hotel management software (PMS) & Room Master is an advantage
- Excellent customer service skills as well as a business mindset
- Demonstrable aptitude in decision-making and problem-solving
- Reliable with an ability to multi-task and work well under pressure
- Outstanding leadership skills and a great attention to detail
- Degree in Business Administration, Hotel/Hospitality Management or relevant field
Company Golden Temple Group
Name Chuon Samnang (Mr.)
Address 7 makara Road or Angkor High School Road, Siem Reap, Kingdom of Cambodia.
Phone 077 717 605 / 093 255 899
Title Closing date